Splitting an invoice into two invoices with different billing addresses for a single participant

A participant requires two separate invoices with different billing addresses:
One invoice for the conference participation, issued to the company address.
Another invoice for the accompanying person attending the gala dinner, issued to the participant’s private address.

As an administrator, how can I split the original invoice into two invoices with different billing addresses?

(A German version of this article is available.)

Please note that ConfTool offers two different invoicing modes, as explained here:
Different invoicing modes of ConfTool Pro

You can identify which mode your system is currently using by checking the information displayed at the bottom of your ConfTool page (see image 1).

Splitting an invoice into multiple invoices with separate billing addresses for a single participant is only possible when using Mode B.

If your system is currently using Mode A, you can download the original invoice in Word format and manually create two separate invoices.
For more detailed information please see: How to split the invoice for the main participant and the accompanying person.
Alternatively, if you would like the system to generate multiple invoices and credit notes per participant, you can contact our support team.
We can then convert your installation to Mode B. This process takes approximately 30 minutes, during which the system will not be accessible.

To split the original invoice into two invoices with different billing addresses for a single participant, please follow these steps:

• Request the participant’s private address; you will need it later.
• Go to the List of All Registrations for Participation:
  Overview => User and Participant Management => List of All Registrations for Participation
  Search for the participant’s registration and select "Edit Registration" in the right-hand column (see image 2).
  
  If the participant has already booked the item for the second invoice, edit the current registration using the Update Mode
  “Update the latest transaction if possible” and deselect the item to remove it from the first invoice.
  
• Edit the registration again and select the Update Mode
  „Create an extra invoice for added items and try to leave the current transaction(s) unchanged“.
  Then, add the item for the second invoice (e.g. a ticket for the accompanying person attending the gala dinner) and save your changes (see image 3).
  
• The system will now generate an extra invoice for the same participant.
• Head on over to the List of Transactions (Invoices):
  Overview => User and Participant Management => List of Transactions (Invoices)
  Search for the second transaction (for the accompanying person) and select "Edit Address etc." the right-hand column (see image 4).
  
• Enter the participant’s private address for this second invoice.
• You will now have two invoices with different billing addresses for one participant.

If your ConfTool installation uses Pro Forma Invoices (without an invoice number) before generating regular invoices (with an invoice number),
an additional step is required to create two invoices with different billing addresses for a single participant.

First, go to the List of All Registrations for Participation:
Overview => User and Participant Management => List of All Registrations for Participation

Search for the participant’s registration and confirm the registration (see image 5).
This will convert the pro forma invoice into a regular invoice with an invoice number.

You can then proceed with the process described above.