Digital skills are more important than ever for universities, for staff, and for students. But how do we identify skills gaps in a rapidly evolving world of AI and new technologies? How do we close those gaps? How do we foster a culture of digital literacy and fluency that supports digital transformation?

This interactive presentation explores the Jisc digital skills framework and discovery tool, and how they are used in tertiary education. Through case studies we introduce successful approaches, such as embedding digital skills development into HR processes, the curriculum, careers support and wider strategic projects.

Developed with the sector, the digital capabilities framework provides a shared language for addressing digital skills. The discovery tool offers self-assessment questionnaires on overall capabilities, online teaching, AI, accessibility, digital leadership and digital skills for employability. Personalised action plans and curated resources suggest next steps for staff and students. Anonymous data dashboards represent the organisational picture, supporting planning and allowing benchmarking.

The framework and discovery tool together empower individuals to develop essential digital skills and equip leaders with data and models to drive digital transformation.