DigiKomm 2026
Utopias and dystopias of the digital society:
30 years of research on computer-mediated communication
September 16–18, 2026, Weizenbaum Institute, Berlin, Germany
Conference Agenda
Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).
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Session 02 (EN): Users’ Perspectives on Communicative/Generative AI Location: Main hall Session Chair: Esra Eres | |
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Who Engages and Who Stops? Cognitive Strategy Profiles and the Two-Stage Structure of Human-AI Engagement Universität Trier, Deutschland This study examines the cognitive strategies users employ when interacting with a conversational AI system across three experimentally assigned tasks: creative writing, concept explanation, and text proofreading. Using an LLM-based classification pipeline, 524 US participants were coded along eight psychological dimensions grounded in motivation, self-regulation, and epistemic cognition theory. Latent class analysis identified six distinct cognitive strategy profiles that predict engagement depth more strongly than any individual dimension. A two-stage hurdle model reveals that engagement operates through separate mechanisms: self-regulation strategy determines whether users engage beyond a single turn, while need for cognition drives depth among those who do. Task difficulty did not differ across conditions and thus cannot account for the observed strategy differences. The findings offer a psychologically grounded typology of user engagement with conversational AI and demonstrate the feasibility of LLM-based conversation classification at scale. | |
