DigiKomm 2026
Utopias and dystopias of the digital society:
30 years of research on computer-mediated communication
September 16–18, 2026, Weizenbaum Institute, Berlin, Germany
Conference Agenda
Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).
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Daily Overview |
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Session 02 (EN): Users’ Perspectives on Communicative/Generative AI Location: Main hall Session Chair: Esra Eres | |
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“Have You Tried an AI Tool Yet?”: Exploring Discussions about Communicative AI on Facebook and Instagram 1: Institute for Communication Science, Technische Universität Braunschweig, Germany; 2: Institute for Media, Knowledge, and Communication, University of Augsburg, Germany Given that the adoption and acceptance of emerging technologies can be shaped by perceptions on social media, this study examines discussions about communicative artificial intelligence (ComAI) on Facebook (n = 2,551) and Instagram (n = 3,348) between November 2022 and May 2024 using LLM-based coding and topic modeling. The analysis focuses on the prevalence of risk and benefit frames, the expression of functions and reasons for the use of ComAI, and the inductive identification of topics. Our preliminary findings indicate a multifaceted discussion about ComAI on social media, ranging from topics such as “Technological Developments & Functions” and “Mis- & Disinformation” to topics focusing on the testing of and experiences with ComAI tools in everyday contexts (e.g., “Daily Use & Recipes”, “Events & Workshops”). While broader societal implications are discussed, users also share experiences with concrete applications, suggesting that they make sense of these technologies through shared experiences. | |
