DigiKomm 2026
Utopias and dystopias of the digital society:
30 years of research on computer-mediated communication
September 16–18, 2026, Weizenbaum Institute, Berlin, Germany
Conference Agenda
Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).
|
Daily Overview |
| Session | |
|
Session 02 (EN): Users’ Perspectives on Communicative/Generative AI Location: Main hall Session Chair: Esra Eres | |
| Presentation 3 | |
Chatbot Humor in HMC: When Confidence Backfires 1: Universität Potsdam, Deutschand; 2: Technische Universität Dresden, Deutschland Humor is widely considered a mechanism for fostering rapport and relational closeness in human–machine communication (HMC), yet which chatbot humor styles work—and why—remains poorly understood. Drawing on humor style theory and co-constructive perspectives on HMC, this study examines how affiliative, aggressive, self-defeating, and self-enhancing humor styles shape user evaluations. In a between-subjects experiment (N = 231), participants interacted with a chatbot employing one of four humor styles, rated on funniness, sociality, pleasantness, and popularity. Results show that humor effects depend more on interpretation than on design: affiliative readings enhanced evaluations across all styles, while misalignments proved consequential. Most strikingly, self-defeating humor received the highest evaluations, while self-enhancing humor underperformed most severely. This reflects an ontological asymmetry constitutive of HMC: whereas human–human communication rewards affiliation, HMC appears to reward hierarchy—the machine that jokes at its own expense affirms the proper status order; the machine that signals confidence transgresses it. | |
