Conference Agenda
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Please note that all times are shown in the time zone of the conference. The current conference time is: 18th Apr 2026, 05:30:27pm CEST
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Agenda Overview |
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D315: DESIGN FOR HEALTHCARE SYSTEMS AND SERVICES
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Seeing like nature: designing health communication with biomimetic patterns exemplified in COVID-19 prevention 1Independent researcher; 2University of Strathclyde, United Kingdom Visual communication plays a vital role in conveying public health messages, yet design quality and effectiveness vary. This online study with 16 designers examined whether applying evolutionary psychology theory enhances designers' understanding, acceptance, visual cohesion of materials, and the effect of embedding biomimetic patterns. COVID-19 posters were used as context. Theory informed posters showed greater cohesion and were rated as more attention-grabbing. Results raise questions over tensions between theory- and creative demands and highlight designers' impact on health communication. Relational design experiments for improved health care access for persons who sell sexual services in Trondheim Norwegian University of Science and Technology, Norway Nadheim offers healthcare to persons selling sexual services. Using relational, feminist, and system-oriented design, a rich design methodology combined cultural probes, vignette studies, and giga mapping unc toovered issues of service fragmentation, stigma, and digital exclusion. A co-created digital tool offering anonymous, centralized access to health, legal, and support services. An added speculative concept imagines a sex worker union to allow for radical change. Findings highlight trust, inclusion, and co-agency, positioning design as a catalyst for social justice. Exploring a regulatory mapping approach for designing digital mental health interventions within the EU context 1Faculty of Industrial Design Engineering, Delft University of Technology, The Netherlands; 2Surgery Department, Erasmus University Medical Center, The Netherlands As digital mental health interventions expand, integrating EU regulations into the design process remains essential but challenging due to their complexity. This study explores how the GDPR, AI Act, EHDS, HTA, MDR, and IVDR influence the design of AI-based mental health chatbots by mapping them onto a framework. The proposed mapping approach provides an overview of the regulatory landscape at each stage, revealing tensions between innovation and compliance as well as opportunities to use regulatory principles as structured checkpoints that guide responsible digital mental health design. Data-informed healthcare service design for multiple long-term conditions using online patient stories University of Exeter, United Kingdom Conventional service design methods are valuable for improving healthcare experience, but are limited in scale and information capture. Based on a constructed database of 2,320 stories from patients and carers with multiple long-term conditions (MLTC), this paper shows how real-life experiences can be used to inform healthcare service redesign. By combining the richness of qualitative insight with the breadth and representativeness of large-scale data, it identifies "Continuity of care", "Care coordination", and "Temporal - Access to services" as the priority redesign opportunities for MLTC. | ||
