Conference Agenda

Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).

Please note that all times are shown in the time zone of the conference. The current conference time is: 17th May 2024, 12:11:57pm CEST

 
 
Session Overview
Session
D436: DESIGN STRATEGIES FOR ENHANCED USER EXPERIENCE
Time:
Thursday, 23/May/2024:
3:15pm - 5:15pm

Session Chair: Weston Baxter, Imperial College London, United Kingdom
Location: Congress Hall Šipun


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Presentations

The connection between impressions, user experience and design specifications in technology-driven products

Fatma Nur Gokdeniz Zeynali1, Ekrem Cem Alppay2

1Ondokuz Mayıs University, Turkey; 2Istanbul Technical University, Turkey

In this study, the relationship between user experience, product appearance and emotional impressions generated by the user are examined through electric concept cars introduced by automotive companies in motor shows. The focus of the research is on the measurement of the emotional experiences that the interior design of the electric concept cars awakens in the user. The main purpose of the study is to open a discussion on the relation between the emotional impressions and product appearance.



User involvement in the design of complex digital tools for employees in a large organisation

Anya Petyaeva, Joy Goodman-Deane, P. John Clarkson

University of Cambridge, United Kingdom

Large organisations are designing complex technology-based tools for their staff to use. In busy workplace environments, it can be difficult to get user input about a design. This paper describes the designer and user interactions in one such organisation, gaining insights that could be useful in other similar settings. The findings are based on a set of interviews with designers and researchers within the organisation. The paper identifies the current practices and constraints involved in understanding and capturing users' needs and discusses potential solutions.



An integrated survey-simulation approach for exoskeleton performance estimation

Niccolò Becattini, Luca Patriarca, Diego Scaccabarozzi, Paolo Parenti, Andrea Dal Prete, Marta Gandolla

Politecnico di Milano, Italy

The paper presents a hybrid user-centred/simulation approach to populate the design specification. It presents an application in the field of exoskeleton design, with the final goal to support workers to carry out their professional tasks. More than 100 professionals (mostly health workers) participated in the survey. The qualitative requirements were extracted are then tested in simulation environments. The approach proved to generate meaningful results for product concept generation. Beyond the expectations, the simulation also showed more adequate product architectures.



Territorial design: ethological design or political design or both?

Stéphanie Hémon, Annie Gentès

CY ecole de design, France

Based on 4 codesign cases and 15 designer interviews, this article presents how territorial design serves as a catalyst for shared values in community living. Examining user experience and design goals, it reveals how ethological and political values shape territories and the design process. Participants explore new work methodologies, redefine collective activities and navigate in tensions, power issues and political dimensions. The codesign space transforms political interactions, shifting from controversy to conception, offering a new experience and perspective on territorial discussions.



Data-informed design in the automotive industry: customer acceptance study in Sweden and China on radical car design

Kostas Stylidis1, Bastian Quattelbaum2, Florian Konrad3, Joe Simpson4, Samuel Lorin5, Rikard Söderberg1

1Chalmers University of Technology, Sweden; 2Hochschule Niederrhein University of Applied Sciences, Germany; 3Geely Design Global, Sweden; 4Volvo Cars Corporation, Sweden; 5Fraunhofer-Chalmers Centre, Sweden

This study explores the alignment between automotive design innovation and consumer acceptance, particularly in the context of two significant trends: electrification and digitalization. We probed the acceptance of replacing rear window with wide-angle camera We surveyed 1,546 potential customers from China and Sweden to assess their openness to such a radical design. Findings suggest a consensus on its futuristic appeal but diverge in adoption willingness. The study offers insights to bridge the design preference gap, positioning customer acceptance as key for car design strategy.



Possession and dispossession: a dual phenomenon in digital artefacts

Pranati Kompella, Neelakantan Keshavan

Indian Institute of Technology Hyderabad, India

A modern user’s interactions with digital artefacts are a subject of interest to numerous fields of study, including human-computer interaction (HCI). Innovations in HCI necessitate an understanding of users’ attachment to these artefacts. This paper characterises user attachment as a dual phenomenon of possession and dispossession. The findings give deeper insight into the influences of this phenomenon and how they might distinguish its manifestation in physical and virtual environments. Avenues for design interventions were then interpreted from these findings.



 
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