Topic: Changing / updating the payment method or details  (Read 49867 times)

A participant wants to change / update the payment method.
Can he do so and if yes, how?

(A German version of this article is available.)

Usually only administrators or organizers can change the payment method for a registered participant to avoid misunderstandings during the processing of the payment.
As participant, please contact the organizers if you want to change the payment method.

Organizers and administrators can edit the payment method from the "List of All Registrations for Participation"

Overview => User and Participant Management => List of All Registrations for Participation

if they click on "Edit Registration" in the right-hand column.

Some organizers allow participants to update the payment method themselves.
This feature can be enabled by the administrators here:

Overview => Settings => Manage Payment Options

and scroll down to "Payment mode update by users" to change the setting.

If you enable this, users can select "Enter or Edit Payment Details" on their overview screen (see screen shot 1).
Here the participant can select among the available payment methods (see screen shot 2 as example). After saving the settings he sees the new option / details on the overview screen.