Operations and maintenance (O&M) is often overlooked—unnoticed when systems work, blamed when they fail. Integrated project delivery (IPD) promotes collaboration but often excludes O&M, leading to inefficiencies. At Durham College, embedding O&M into project planning optimized $1.2 million in public funds for an energy retrofit project in 10 months.
Key strategies included:
- Defining OPRs and project deliverables in RFP for consultant to align design with operational needs and available resources
- Using Simple Digital Tools like Microsoft Teams for collaboration and Microsoft Forms for data gathering.
- Leveraging O&M Teams for constructability reviews while delegating project management and commissioning oversight
- Empowering staff