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Day 2: R+B: Children's Hospital of Pennsylvania + University of Pennsylvania
12:30pm - 1:15pm
Patient Safety Learning Lab (PSLL)
Daria Ferro. MD.1, Julia Lin2
1Pediatrician and Clinical Informatician at the Children’s Hospital of Philadelphia (CHOP); 2Healthcare Designer, IPD, University of Pennsylvania, USA
Systems used to continuously monitor children’s heart rate, breathing rate, and oxygen levels in hospital and home settings generate alarms intended to warn caregivers— nurses in the hospital and parents at home— of conditions that warrant their immediate attention. However, both systems suffer from high rates of false alarms, which cause unnecessary sleep disruption, task interruptions, and alarm fatigue that “teaches” caregivers to ignore or respond slowly to future alarms. Children’s Hospital of Philadelphia (CHOP), funded by the Agency for Healthcare Research and Quality, embarked on a multiphase Patient Safety Learning Lab (PSLL) project to re-engineer these systems.
The goal of this collaboration was to integrate design research and strategy into the clinical projects to identify novel ways of approaching and solving problems in clinical care.