Conference Agenda

Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).

 
 
Session Overview
Date: Wednesday, 05/Aug/2020
9:00am
-
9:15am
Day 3 Welcome: Carole Bilson, President, Design Management Institute
9:15am
-
10:00am
Wednesday Keynote
 

UX MAGIC, The Power of Semantic Interaction Design

Daniel Rosenberg

Author, CDO, Educator - San Jose State Univ., USA

10:00am
-
11:00am
Track 3 Session 6
 

Unlocking the democratic potential of design capabilities in public management

Federico Rita, Ingrid Mulder, Alicia Calderón González

Delft University of Technology, The Netherlands



An Inclusive Approach to Sportswear (Athletic Wear) for People with Upper Limb Impairments

Jennifer Poage, Veronika Kapsali, Aurore Bardey

University of the Arts London, UK



Chukku-Mukku: A tangible interactive setup for improving learning experience of Primary Schools’ children in Rural India

Krishna Kant GUPTA, Shubhangi AGARWAL, Elissa DAS, Anmol SRIVASTVA, Rakesh Sah

University of Petroleum and Energy studies, India



Apply and Curate the Object-Process Methodology (OPM) and the Human-centered Design to Solve the Systemic Challenge – Use Campus Tour Experience Design as an Example

Sheng-Hung Lee1,2, Chaiwoo Lee2, John Rudnik2, Olivier L. de Weck3, Joseph F. Coughlin2, Jonathan Chapman4

1: MIT Integrated Design & Management (IDM); 2: MIT AgeLab; 3: MIT Aeronautics and Astronautics and Engineering Systems; 4: Carnegie Mellon University School of Design, USA

11:00am
-
11:45am
Track 4 Session 1
 

Transforming Organizational Services through Service Design

Sylvan Lobo, Bhaskarjyoti Das, Ravi Mahamuni

Tata Consultancy Services Ltd, India



Who is the “Designer”? -Exploratory research for the Non-designer’s Design Capability-

Takuo Ando1, Satoru Goto2, Kazaru Yaegashi2, Takuya Nomura3

1: Graduate School of Business Administration, Toyo-Gakuen University, Japan; 2: College of Business Administration, Ritsumeikan University, Japan; 3: Graduate School of Management, Gakushuin University, Japan



Customer Obsession from strategy to action in large organizations

Rakesh Sharma1, Madhumita Gupta2

1: Cisco Systems, India; 2: Atlassian

11:45am
-
12:00pm
Day 3: Morning Q&A
12:00pm
-
12:30pm
Day 3: Break
12:30pm
-
1:15pm
Day 3: R+B: Ximedica + Virginia Tech
 

Utilizing Concept Generation to Drive Business Decisions

Elham Morshedzadeh. Ph.D.1, Ayan Bhandari2

1: Assistant Professor, Industrial Design Advisor, School of Architecture + Design, Virginia Tech; 2: Senior Human Centered Industrial Designer, Ximedica, USA

1:15pm
-
1:30pm
Track 4 Session 2
 

Creative Leadership: design meets neuroscience to transform leadership

Rohan Rama Gheerawo1, Melanie Flory2, Ninela Ivanova1

1: The Helen Hamlyn Centre for Design, Royal College of Art, UK; 2: MindRheo, UK

1:30pm
-
2:25pm
Track 4 Session 3
 

(Re)Framing the Future: has Covid-19 handed us The New Normal?

Gina Bowman1, Lynn Heather Crawford2

1: Gedeth Network, Spain; 2: The University of Sydney, Australia



The adaptive organization: using design’s prototyping practices to innovate in complex contexts

Niya Stoimenova1, Christine de Lille2

1: Delft University of Technology, The Netherlands; 2: The Hague University of Applied Sciences, The Netherlands



Meaning Innovations with Design Support: Towards Transparency and Sustainability in the IT field

Tarja Pääkkönen, Melanie Sarantou, Satu Miettinen

University of Lapland, Finland



A design thinking approach to change management

Hal Wuertz, Scott Eshbaugh, Sarah B. Nelson

IBM, USA

2:25pm
-
2:40pm
Day 3: Afternoon Q&A #1
2:40pm
-
3:30pm
Track 4 Session 4
 

Sensory Sense-Making – Exploring a Practice-Based Research Approach to Support Organisational Knowledge Creation and Strategic Decision-Making

Oliver Szasz

Macromedia University, Germany



Design-Led Innovation: A Framework for the Design of Enterprise Innovation Systems

Andrew James Walls

OCAD University, Canada



Redesigning Design: Can failure be a key to our success?

Rebecca Kelly

Syracuse University: VPA, School of Design, USA



The Impact of Innovative Design Decisions on Future Outcomes

Doris Wells-Papanek

Design Learning Network, USA

3:30pm
-
3:55pm
Track 4 Session 5
 

Designing Beyond Innovation Theater -- Establishing Best-Practice Models for Internalizing Innovation within Large Organizations

Alex Michael Severin, Vivek Rao

University of California, Haas School of Business, United States of America



Design(er) Leadership in Large Corporations

José Manuel Fernandes dos Santos1,2, Sebastian FIXSON3, Carlos ROSA1,2

1: IADE, Universidade Europeia, Lisboa, Portugal; 2: UNIDCOM/IADE – Unidade de Investigação em Design e Comunicação, Lisboa, Portugal; 3: Babson College, USA

3:55pm
-
4:10pm
Day 3: Afternoon Q&A #2
4:10pm
-
4:20pm
Day 3 Closing

 
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