Conference Agenda

Engineering of Smart-Product-Service-Systems of the Future
Tuesday, 07/Sept/2021:
6:15pm - 8:15pm

Session Chair: Jan Frick
Session Chair: Giuditta Pezzotta
Virtual location: Tuesday Room 4

External Resource:

Smart Landscaping Services

Kai-Wen Tien, William E. Sitzabee, Phillip Melnick, Vittaldas V. Prabhu

The Pennsylvania State University, United States of America

Digital servitisation and smart services for the new normal

Giuditta Pezzotta1, Nicola Saccani2, Federico Adrodegari2, Mario Rapaccini3

1Department of Management, Information and Industrial Engineering, University of Bergamo, Italy; 2Department of Mechanical and Industrial Engineering, University of Brescia, Italy; 3Department of Industrial Engineering, University of Florence, Italy

Transformation of Manufacturing Firms: Towards Digital Servitization

Slavko Rakic1, Ivanka Visnjic2, Paolo Gaiardelli3, David Romero4, Ugljesa Marjanovic1

1University of Novi Sad, Faculty of Technical Sciences, Trg Dositeja Obradovica 6, 21000 Novi Sad, Serbia; 2Department of Operations, Innovation and Data Sciences, ESADE Business School, Ramon Llull University, Av. Pedralbes, 60-62, 08034 Barcelona, Spain; 3University of Bergamo, Viale Marconi, 5, 24044 Dalmine, BG, Italy; 4Tecnológico de Monterrey, Del Puente 222, Ejidos de Huipulco, 14380 Mexico City, Mexico

Service Shop Performance Insights from ERP Data

Shaun West1, Daryl Powell2, Fabian Ille1

1Lucerne University of Applied Sciences and Arts, Switzerland; 2SINTEF Manufacturing AS

Setting the Stage for Research on Aftermarket Production Systems in Operations Management

Clemens Gróf, Torbjørn H. Netland

ETH Zurich, Switzerland