Conference Agenda

Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).

 
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Session Overview
Session
Engineering of Smart-Product-Service-Systems of the Future
Time:
Tuesday, 07/Sept/2021:
6:15pm - 8:15pm

Session Chair: Jan Frick
Session Chair: Giuditta Pezzotta
Virtual location: Tuesday Room 4

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Presentations
ID: 546 / ESP-02: 1
Special session: Engineering of Smart-Product-Service-Systems of the Future
Keywords: landscaping, workforce planning, mowing, mixed integer programming

Smart Landscaping Services

Kai-Wen Tien, William E. Sitzabee, Phillip Melnick, Vittaldas V. Prabhu

The Pennsylvania State University, United States of America



ID: 347 / ESP-02: 2
Special session: Engineering of Smart-Product-Service-Systems of the Future
Keywords: Digital Servitization, Smart Service, COVID-19, Latent Dirichlet Allocation (LDA), focus group

Digital servitisation and smart services for the new normal

Giuditta Pezzotta1, Nicola Saccani2, Federico Adrodegari2, Mario Rapaccini3

1Department of Management, Information and Industrial Engineering, University of Bergamo, Italy; 2Department of Mechanical and Industrial Engineering, University of Brescia, Italy; 3Department of Industrial Engineering, University of Florence, Italy



ID: 305 / ESP-02: 3
Special session: Integrated Manufacturing & Service Operations Management for Product-Service Systems
Keywords: Servitization, Digital Transformation, Product-related Services, Digital Services.

Transformation of Manufacturing Firms: Towards Digital Servitization

Slavko Rakic1, Ivanka Visnjic2, Paolo Gaiardelli3, David Romero4, Ugljesa Marjanovic1

1University of Novi Sad, Faculty of Technical Sciences, Trg Dositeja Obradovica 6, 21000 Novi Sad, Serbia; 2Department of Operations, Innovation and Data Sciences, ESADE Business School, Ramon Llull University, Av. Pedralbes, 60-62, 08034 Barcelona, Spain; 3University of Bergamo, Viale Marconi, 5, 24044 Dalmine, BG, Italy; 4Tecnológico de Monterrey, Del Puente 222, Ejidos de Huipulco, 14380 Mexico City, Mexico



ID: 310 / ESP-02: 4
Special session: Integrated Manufacturing & Service Operations Management for Product-Service Systems
Keywords: data mining; enterprise resource planning; business performance; service center

Service Shop Performance Insights from ERP Data

Shaun West1, Daryl Powell2, Fabian Ille1

1Lucerne University of Applied Sciences and Arts, Switzerland; 2SINTEF Manufacturing AS



ID: 495 / ESP-02: 5
Special session: Integrated Manufacturing & Service Operations Management for Product-Service Systems
Keywords: Closed-loop supply chain, Remanufacturing, Product-service systems (PSS), MRO, Circular economy

Setting the Stage for Research on Aftermarket Production Systems in Operations Management

Clemens Gróf, Torbjørn H. Netland

ETH Zurich, Switzerland



 
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