Sending Bulk E-Mails with ConfTool (Pro)

Organizers and chairs of conferences often have to contact the authors and participants of their event to send them news or updates. Furthermore, they might have to inform them about e.g. the results of the review process, invite them to register for participation or remind them to pay the participation fees.

To simplify this task ConfTool offers different bulk e-mail functions. With administrative rights you can access them after login on the overview page using the link "Bulk E-Mails".

As first step you have to choose what kind of mail you are going to send:

  • For general mails on the conference, select "Send E-Mails to a Group of Users"
  • If you want to contact the authors (and co-authors) to send them information regarding their submission, please use "Send E-Mails to Authors (and Coauthors)"
  • If you have to contact the participants of specific sub-events or with a certain payment status, chose "Send E-Mails to Participants" (ConfTool Pro).

The next step is to specify the group of recipients of your bulk mail, set the sender name and address and to enter the message subject and body.

Please note that an automatic line break is at 78 characters (this is standard for most e-mail clients and servers). If you want to send a document like a PDF file to the recipients, please put that file on your website and send them the link to that file. (Attaching documents to bulk e-mails can cause significant network traffic as the file is sent to each recipient separately and it can trigger spam filters.)

Below the message text area you find a selection of "codes" like {dear_fullname} that can be used in the bulk e-mail and that are replaced by data according to the recipient of the mail, e.g. his name, the title of his submission or the results of the review process.

On the following page, you may preview and check the selected recipients and preview the e-mail that will be sent to them. Please click on the preview icon in the right column to see how the email will appear in the recipients e-mail client.

 

Right image: preview of recipients - Left image: an example for the e-mail preview window.
(Click on images to enlarge.)

 

If you are certain everything is alright, please click on ''Send e-mails now" to start the process of sending the e-mails. You will be informed on the outcome of the process on the following page.


Please note: Passwords of users are not sent by bulk mail, if the user has set the password himself. Instead a link to the "Forgotten password" page is sent to him. There are two reasons for this:

  1. Passwords are encoded in the Conftool database in a way that cannot be decoded.
  2. Personal passwords must never be sent by e-mail, as many people use the same password for many accounts.

If it is a new account and the password was created automatically or entered by an administrator, administrators can sent it by bulk mail.